I have a strange problem with a Remote Desktop Service setup, and I can't put my finger on it. I hope you guys can push me in the right direction.
We offer our PB12.5 application to our colleagues as a normal Windows application. But our office in another city had some performance issues, so we installed a server for them and offer our PB application as a so called 'Remote App', with the use of Remote Desktop Services (formerly known as Terminal Server in application mode). Users are really happy with the performance and the app works like it supposed to.
The problem comes when printing to the Peernet TIFF Image Printer. We use that one to create a TIFF file for our archiving application. The normal clients have no issue with that. Our users press print and the TIFF is created. When our remote users do the same, It does not work. We set the same printer queue and al the parameters are the same, but still it won't print on the RDS-setup.
Server Information:
VMWare virtual server
OS - Windows Server 2012 R2 Standard
Architecture - 64 Bits
Processor - Intel Xeon
The following server roles installed and configured:
File and Storage Services
Print and Document Services
Remote Desktop Services
Web Server ( IIS)
The following printers are installed on the server:
Standard network printer with the Canon PCL6 Generic Printer Driver.
Peernet TIFF Image Printer 10.0 ( Terminal Server Edition )
Peernet PDF Image Printer 10.0 (Terminal Server Edition )
http://www.peernet.com/
Do you guys have any ideas, or maybe some questions we can answer to clarify and hopefully come to the right solution...